Privacy Policy

1. Who We Are

Master Campbell Concrete Company("we," "us," or "our") operates the website at concretecompanycampbell.com. Our mailing address is 103 Carlyn Ave, Campbell, CA 95008. You can reach us by email at hi@concretecompanycampbell.com or by phone at (669) 282-6351.

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you visit our site.

Information You Provide

• Contact form submissions: When you submit an estimate request or contact form, we collect your name, email address, phone number, and any details you include about your project. This form is powered by Tally (tally.so), a third-party form service.
• Direct communications: When you email or call us, we may retain records of that communication.

Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and browser type. This data is collected through Vercel Analytics.
• Cookies: We use essential cookies to support basic site functionality. Third-party services embedded in this site (such as Google Maps and Tally) may set their own cookies according to their respective privacy policies.

3. How We Use Your Information

• To respond to your estimate requests and schedule on-site visits.
• To communicate about your project, schedule, and our services.
• To understand how visitors use our site so we can improve it.
• To comply with legal obligations.

We do not sell your personal information to third parties. We do not use your information for automated decision-making or profiling.

4. Third-Party Services

Our website uses the following third-party services that may collect or process data:

• Tally (tally.so):Powers our contact and estimate request forms. Form submissions are stored on Tally's servers and transmitted to us. Please review Tally's Privacy Policy for details.
• Google Maps: We embed Google Maps on our site to show our office location. Google may collect usage data when you interact with the map. See Google's Privacy Policy.
• Vercel Analytics:We use Vercel's analytics tools to understand aggregate site traffic. This does not collect personally identifiable information. See Vercel's Privacy Policy.

5. Data Retention

We retain contact form submissions and project-related communications for as long as necessary to service your request and for a reasonable period afterward for record-keeping purposes - typically no longer than 3 years. Analytics data is retained according to the policies of the third-party analytics provider.

6. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal obligations.
• The right to opt out of marketing communications (we do not currently send marketing emails).

To exercise any of these rights, contact us at hi@concretecompanycampbell.com. We will respond within a reasonable time.

7. California Privacy Rights (CCPA)

If you are a California resident, you have the right to know what personal information we collect about you, the right to request deletion of that information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information. To submit a request, email us at hi@concretecompanycampbell.com.

8. Security

We take reasonable steps to protect the information submitted to us. Our website is served over HTTPS. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: